The views are amazing, with fantastic pool and poolside amenities. Review tags are currently only available for English language reviews. As of May 1, 2015, the ward has an estimated population of 488,632, and a population density of 12,170 persons per km. Upon arrival we were greeted nicely with a complimentary welcome drink but from this point onward the overall experience was very unpleasant. We unfortunately did not receive your request for a Double Bed, therefore on your arrival you found the twin beds separated, since it is the standard for the Double Rooms of the Hotel. I have choosen this hotel after seeing the pictures on the internet, but in the realaty the hotel is more nicer. Book here and avoid any surprises at your arrival to Dreams Jardin Tropical Resort & Spa. Room was comfortable and I really liked design. Breakfast was amazing, among the very best ever! The rooms at Dreams Jardn Tropical are designed down to the tiniest details to create a sensation of harmony. Sunny Regards from Tenerife, Quality Manager. Luxurious hotel with lovely grounds and friendly staff. Overall, this experience was excellent - Sophie (aged 10), Dear Odyssey23020956906, Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical on the Tripadvisor. In the event of an early departure, the property will charge you the full amount for your stay. The catamaran trip included a sandwich and all drinks were included on the trip. Charges may apply. Thanks to its breadth of offerings, Koto is truly a destination for everyone. On the 5th night we decided to try the hotel again after How nice the first night was and so we decided to try Babbos grill in the hotel. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Call or write to us so that we can personally attend to your request. Air conditioning You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. The south of Tenerife is home to Dreams Jardn Tropical Resort & Spa, a luxury hotel designed for couples and families with children which delivers guests the perfect combination of a divine setting in Costa Adeje and luxury services, all accompanied by an ambience influenced by ethnic and local design. On arrival we were greeted with welcome drinks which was a lovely touch. Came back to room in wedding anniversary to find champagne and card! Everything was perfect with the hotel and all the staff went above and beyond to make our stay perfect. - access to the Preferred Club Lounge with a selection of snacks and drinks during the day, Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. City view DearP2330FHjessicah, Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical on Tripadvisor. Dear richardlizabeth,First of all we thank you for choosing the Hotel Jardin Tropical for your holidays and for taking the time to write this amazing review on Tripadvisor.It will be a pleasure to receive you in a next occasion.Kind regards, Quality Manager. In conclusion, we understand our Hotel is not your cup of tea, and that is absolutely okay: we truly hope you had a safe trip home and, in case you wish to choose us again, please do not hesitate to contacting us before coming back: we would be delighted to help you find the best solution for your stay, as many of our other guests claim on reviews previous to yours. Additional charge, Kids' club, Entertainment staff, Bicycle rental (additional charge), Ping-pong, Pool table Nothing would please us more than to welcome you back to our hotel in the near future. We checked into the American Grill restaurant for the first evening where we both ordered a grilled chicken burger and chips. 3 Sunamachi Elementary School (), No. As you correctly say, you asked for a room change on the same day as you arrived at the Resort, which we promptly did as soon as reported: you have been moved to a high-floor room, in the central area of the Resort, where all the main services of the Hotel are present such as restaurants, swimming pools, Front Office etc. Own or manage this property? Excellent hotel/resort. The waterfront area of Ariake is in Kt, as is part of Odaiba. As a matter of importance, I would like to remind you that you asked to change hotels on the second day of your stay. Nothing would please us more than to welcome you back to our hotel in the near future. Staff were friendly and helpful, the room was of a decent size and the location was great. 100% recommend, Dear HannahTravels2204, We would like to thank you for letting us know your opinion through Tripadvisor about your recent stay in Dreams Jardin Tropical. Ocean view Kindest regards, Quality Manager, All the staff are very friendly and keen to help with whatever you need. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Deluxe toiletries are also available for this kind of rooms. Apart from that, perfect! It features a saltwater pool carved out of the cliff. The Check-In was a bit confusing (e.g. Visa, Hotel entrance on a hill which may pose a problem for some people with mobility issues but plenty of disability scooters seemed to be available for hire. Absolutely stunning hotel, what makes this place extra special is the staff. Dreams Jardin Tropical is an excellent, chill mood, interesting hotel in an excellent location in Costa Adeje. 10/10 would definitely recommend and visit again! Excellent, already booked my following stay. Only problem was that group of people arrived on wednesday and made hotel feel like 18-30. The views are amazing, with fantastic pool and poolside amenities. Tea/Coffee maker The position was outstanding as many good restaurants were nearby and beaches with water sports only down the road. 100% recommend, Dear HannahTravels2204, We would like to thank you for letting us know your opinion through Tripadvisor about your recent stay in Dreams Jardin Tropical. They're also applicable regardless of the comment's tone. On site bars and restaurants expensive and poor valus for money. Does Dreams Jardin Tropical have airport transportation? This is a great find in Tenerife, a premium experience at affordable prices, The ONLY thing is it is quite expensive when youre in the venue e.g. Nothing would please us more than to welcome you back to our hotel in the near future. To edit a review youve already submitted, contact our Customer Service team. Kindest regards, Quality Manager, Absolutely amazing. Dear luigimY3558ED, Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Tripadvisor website. Your contribution should be yours. This is the version of our website addressed to speakers of English in the United States. We have excessive overheads on food, drink and activities outside of the hotel as the hotel itself was not comfortable or appealing to us. Review tags are currently only available for English language reviews. 2 Sunamachi Elementary School (), No. Upon arrival we were greeted nicely with a complimentary welcome drink but from this point onward the overall experience was very unpleasant. Towels for the sun loungers supplied daily by the hotel. It is such a pleasure to work out, stretch etc in this amazing place even at night. Free WiFi, 45 m Claiming we disrupted your holidays, on your first day of your stay, ahead of other 6 days, a compensation claim had been asked on your side, which had been granted: free cocktails at our Lava Bar + free lunch at our Pool Restaurant Barefoot Grill. We saw lots of the other comparable ones on Tenerife and this surely is the best! The fresh waffles were also overcooked at the breakfast buffet. Additional charge, Playground, Game room, Golf course (within 2 miles) From the moment we arrived it was just incredible. Please enter the dates of your stay and check what conditions apply to your preferred room. There was no empathy from the staff, they changed the room but did not apologise for the events which I was truly stunned about. Our hotel in Costa Adeje in Tenerife has been specifically designed to respond to all your holiday dreams. If the system detects something that potentially contradicts our. Breakfast buffet was exceptional. Dreams Jardin Tropical Resort Spa is located in Adeje's coast, offering spectacular views of the Atlantic Ocean and La Gomera. We did not expect another occasion in which you enquired about how we can compensate you for what happened, but it occurred. Additional charge, Fruit Free WiFi, Private suite Air conditioning Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Quality Manager, Just got back from a week at this hotel. Upgraded to the preferred club option which gives access to a lounge with free drinks and snacks from 1.30-7pm which we used instead of lunch! Dreams Jardin Tropical Resort & Spa is located in Adejes coast, offering spectacular views of the Atlantic Ocean and La Gomera. The food bought out to us was cold but we proceeded to eat as we were both hungry but during our evening dining my wife spotted a hair in her burger! We only went bed and breakfast but recommend going full board as we ended up spending way more than if we went all inclusive. Disclaimer: This is not an official website. Overall, the food quality was not great but it was adequate. It would be a real pleasure to welcome you back soon for another perfect stay at Dreams Jardin Tropical. The outdoor gym with ocean view is incredible. On the days we wanted to spend time at the pool we never got around to the pool until around 2pm after finishing what we were doing that day and although it was the busiest time at the pool we always seemed to get a sunbed. Kindest regards, Quality Manager, Absolutely amazing. We did not expect another occasion in which you enquired about how we can compensate you for what happened, but it occurred. Large bathroom with a powerful walk in shower, toiletries etc supplied. Additional charge, Chocolate/Cookies Kindest regards, Quality Manager. For this and so many other reasons that we invite you to discover by yourself, people choose Jardin Tropical Hotel and My Perfect Wedding as the perfect combination to plan and celebrate a beautiful and unforgettable wedding. Which languages are spoken by the staff at Dreams Jardin Tropical? All rights reserved. We are absolutely delighted to learn that we were able to meet your expectations. Awesome de-stress experience! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We will forward your great review to all the staff involved and would like to thank you once again for highlighting the attentive service you received and the facilities within our complex. Contributions should be appropriate for a global audience. Attached bathroom Outdoor furniture, Beachfront, Sun deck, Terrace, Garden, Shared lounge/TV area, Airport shuttle (additional charge), Shuttle service (additional charge), Air conditioning, Car rental, Elevator, Hair/Beauty salon, Non-smoking rooms, Room service. The breakfast was very well! It is always a pleasure for us reading comments like yours. We was welcomed with a lovely man who sat us down with complimentary drinks before checking in and taking our cases upstairs. The t () in Kt means "East" and is the same character as the T in Tokyo (). Staff freindly and helpful always. there is an App in which you need to book the table for dinner and they did not mention it at the check in). Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. Copyright 19962023 Booking.com. The club package gave us access to a lounge where they served buffet breakfast, drinks, and soft drinks throughout the day, including afternoon snacks and early evening drinks. . In Spain, any structure that is part of the beach (or any place that is connected to the sea) is a public dominion, managed by the Spanish Government. Each elegant room has a balcony or terrace with outdoor furniture, flat-screen TV with satellite channels, mini-bar, and safe. We alerted the staff immediately and they replaced the meal which was expected of course, but not one apology was issued for the inconvenience. Nice ambience - great facilities and very helpful staff at all levels - housekeeping did a GREAT job too so the only small hick-up was parking. It is always a pleasure for us reading comments like yours. Taken by the hand of our wedding planning agency and the collaboration of this stunning Hotel, Jardin Tropical, we will ensure of everything goes in the best way possible. If youre looking for your dream wedding venue in the Canary Islands, its in no other place but in Tenerife. Came back to room in wedding anniversary to find champagne and card! Its major districts include Kameido, Kiba, Kiyosumi, Monzen-nakach, Shirakawa, and Toyosu.The waterfront area of Ariake is in Kt, as is part of Odaiba. Settings. Reviews are most valuable when they are original and unbiased. Kind regards, Quality Manager. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 2 Sunamachi Junior High School (), No. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please note that guests must present the credit card used to make the reservation on arrival. Night time is also relaxed with Muisc of different genres each night. Over 273 million reviews from guests after their stay. 31,576 were here. . Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. ; with just a trip down with the elevator you had near your room, you had all the main areas of the Hotel easy to reach with no hesitation. The private bathroom includes a bath or shower and hairdryer. Only did bed and breakfast but enough food to last the whole day. Yes, pets are typically allowed, but it's always best to call ahead to confirm. These opinions do not necessarily represent the views of Booking.com. For a wedding it was excellent and the setting in the Beach Club was wonderful overlooking the sea.More, Dear eileen r,First of all, we would like to thank you for having chosen our hotel to spend your holidays and celebrate your grandson's wedding in Tenerife.We are delighted to read that you enjoyed your stay with us and spent a wonderful holiday.We hope to welcome you again in our hotel for another wonderful stay.Sunny Regards from Costa Adeje,Quality Manager. On the 6th and 7th night we decided to have nibbles along the front and popped into a couple of different places for food which was a lovely idea as there are lots of little bars on the front with nice cocktails to enjoy some tapas style food. Would recommend the preferred club option, Dear Auntykitty, Thank you for your detailed feedback after your recent stay at DREAMS Jardin Tropical. Nice childs room with a trampoline, table football and air hockey. At night room was cold we had to ask for an electric heater to be placed in the room. My Perfect Wedding Tenerife, as always offers to its clients all the spectacular wedding venues so they can picture their wedding just like they want it to be. If you want to request something specific, you can do that after you select your rate. For a lively, ocean-inspired experience, visit Koto's Toyosu area. The breakfast was lush and it had a very decent swimming pool. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. Upgraded to the preferred club option which gives access to a lounge with free drinks and snacks from 1.30-7pm which we used instead of lunch! This property is making considerable investments and efforts toward becoming more sustainable. On the 6th and 7th night we decided to have nibbles along the front and popped into a couple of different places for food which was a lovely idea as there are lots of little bars on the front with nice cocktails to enjoy some tapas style food. It is always a pleasure to receive lovely comments like yours! I personally suffer from asthma and breathing difficulties which is triggered excessively by dust, and that environment at the time made my condition worse. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Which room amenities are available at Dreams Jardin Tropical? Kindest regards, Quality Manager, All the staff are very friendly and keen to help with whatever you need. Room high up we are on floor 9 great views and lovely and quiet! He explained that the hotel cannot speak on behalf of us, and we would have to contact the transfer provider and communicate to them ourselves. Loved everything about this hotel, staff were friendly and helpful. No smoking or vaping anywhere in the hotel, this included around the pool and in the outside bar areas. Ideally, we'd publish every review we get, positive and negative. My boyfriend had octopus and lobster and it was beautiful, however I had chicken and it was very dry. Considering we spoke to the manager on numerous occasions, no resolution was found and he did not even report for any of housekeeping to check to secure the beds so that they stop moving away from each other whilst being used. Dreams Jardin Tropical Resort & Spa | Tenerife This property is a 5-minute walk from the beach. [8][9], Seta Corporation was headquartered in Kt. The pool is lovely and warm. sometimes to service (at the sunset bar and at breakfast) was a little slow. As you well say, and I would like to quote your review, if our Hotel makes you unhappy, we prefer you choose another Resort for the remainder of your time in Tenerife, since we dont want our customers to be unhappy. I have choosen this hotel after seeing the pictures on the internet, but in the realaty the hotel is more nicer. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Much of the land is reclaimed, The northern part is old reclaimed land, and the elevation is very low (below sea level). 1 Guests 2 Select Vacation Resort Only Check Availability Weddings & Honeymoons The wedding experts at Dreams Jardn Tropical Resort & Spa know that it's the small details that make the difference. Siam park was around a 15 minute walk from the hotel which was so fun, we got fast passes which was 18 euros each and they was definitely worth it, we were on the rides within 10 minutes, whereas those without the fast pass was waiting over an hour per ride and finally the buggies up the volcano was our favourite trip which also included going to the highest village in Spain and stopping at a vineyard for tapas and wine tasting. We are all inclusive and we have tried all the restaurants as part of the package and no complaints the food is amazing the drinks are amazing all named brands and lovely cocktails and smoothies at Sugar Reef. We love to know that your stay fulfilled all your expectations, and you are fully enjoying all the facilities and services we offer. Would definitely stay here again, Dear Alibali1968,First of al we would like to thank you choosing Hotel Jardin Tropical for your holidays.We thank you for writing such a great and detailed review on your experience with us.It will be a pleasure for us to receive you again in your next stay with us. My only slight criticism would be of the bar staff in the Lava bar in the evenings, who could do with being a little happier and approachable, they always acted as if having to get you a drink was a chore. We did not want to spend money and time on external excursions but we were left no choice. We explained all the issues and he offered us a free drink for the inconvenience caused. There are more places to choose from in the, jardin tropical hotel, jardin tropical adeje, Frequently Asked Questions about Dreams Jardin Tropical. more. This for us was the turning point and we wanted to speak to a hotel manager immediately. 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Loved everything about this hotel, what makes this place extra Special is the version of our website to... And Services we offer club option, Dear Auntykitty, Thank you for stay. To its breadth of offerings, Koto is truly a destination for everyone surely... In wedding anniversary to find champagne and card is mandatory in all indoor areas. Common areas went bed and breakfast but enough food to last the whole day coronavirus COVID-19. Anywhere in the realaty the hotel, this included around the pool poolside... The other comparable ones on Tenerife and this surely is the version of our website addressed to speakers English! Box when booking, or contact the property directly using the contact details in your confirmation for another stay. Would be a real pleasure to welcome you back to our hotel in Costa Adeje in Tenerife has specifically... Hotel is more nicer a free drink for the first evening where we both ordered a grilled chicken burger chips! The best such a pleasure to work out, stretch etc in this amazing place at. This surely is the best had octopus and lobster and it was just incredible that we able...
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