Many parents will depend on their kids for retirement, Illness or injury can put you out of work, What's behind MassMutual's financial strength. FIRST NAME. Our team is here to help. If you recently lost a loved one, please accept our deepest sympathies. The MassMutual App makes staying on top of your policies easy. Please use one of the following methods to return your forms and documents: Our Claims Team is here to help. 2023 MassMutual Ascend Life Insurance Company. Its the reason were a leading provider of annuities. MassMutual Ascend is a proud subsidiary of MassMutual. You can only sign up if you are the owner of an account with us. It's never too early to start saving for college. To file an annuity or life insurance claim, please complete the online submission form or call our Customer Service Representatives at 800-854-3649. The Opportunity As a Customer Service Specialist, you will provide superior. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. MassMutual Ascend annuities only. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Claims Customer Service Specialist MassMutual Ascend Mar 2023 - Present4 months Cincinnati Metropolitan Area Target Marketing 6 years 9 months Cartographer May 2016 - Jul 20226 years 3 months. Do I continue working with my current financial professional. LAST NAME. MassMutual Ascend is a leading provider of fixed, fixed-indexed, and registered index-linked annuities, committed to taking its clients' financial futures . Terms and ConditionsPrivacy, If you are an existing annuity policyholder, please log into your account atMassMutualAscend.com. ET You can also send us a message. Our college savings calculator can help you estimate how much to save for college tuition, fees, room, and board. MassMutual Customer Service If you have a question about your MassMutual policy or plan, please contact us at one of the options below. All rights reserved. See if you're on track for the retirement you want. All rights reserved. At MassMutual Ascend, we are committed to going above and beyond so when it comes to your financial future, the impossible feels possible. Get help for your existing account Annuities Disability Income Insurance Investments Life Insurance Long Term Care Insurance Retirement Account FAQs General Account Creation And Log In MassMutual Ascends fixed income investments include bonds, cash, short-term investments and policy loans. MassMutual Ascend Life Insurance Company | Complaints | Better Business Bureau Profile Skip to main content Become a BBB arbitrator Note that complaint text that is displayed might not represent. We continue to operate as an independent subsidiary of MassMutual, which allows us to stay focused on serving your unique needs, while leveraging the investment capabilities, reputation and financial strength of MassMutual. CINCINNATI-- ( BUSINESS WIRE )--Great American Life Insurance Company announced today that it will now do business as MassMutual Ascend Life . Please be aware that we are currently experiencing longer-than-normal hold times. 2023 MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). For customer service support please contact: Phone: (800) 854-3649 M - F 8:00 AM - 5:00 PM EST. As a leading provider of annuities, we see our products as more than just contracts. Customer Relations Specialist (Former Employee) - Springfield, MA - May 3, 2023. If you previously had an account on our website, but are experiencing difficulty logging in, please select Forgot your password and follow the prompts. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Great American Life Insurance Company, who joined the MassMutual family of subsidiaries last year, is now doing business as MassMutual Ascend. POLICY NUMBER. Follow us If you are unable to locate the form you need below, please call our Customer Service team at 888-863-5891, option 2. Fixed income investments comprise approximately 88 percent of our invested assets, compared to the insurance industry average of approximately 76 percent. I appreciate them taking the time to listen and figuring out how to assist me. Our commitment to our customers is as strong as ever. All rights reserved. Thomas J. Brock, CFA, CPA Expert Contributor Credit Ratings All rights reserved. Submit a Claim . Rest assured the MassMutual Ascend team is here to help. All people. And whether you want to protect your savings, accumulate more or leave a legacy for your loved ones, were here to help get you on the road to reaching your goals. "-Sandra L. "My lack of confidence is not with MassMutual Ascend, but with the whole process of doing the required RMD for a 403b. MassMutual offers registered index-linked annuities through our wholly owned subsidiary, MassMutual Ascend. Does the name change affect my annuity contract or life insurance policy? At MassMutual Ascend, we have the financial backing to continue to grow and weather the inevitable swings in the financial marketplace. Make changes to your name, address, policy or beneficiary(ies), or request general policy information. For sales and marketing support please contact our RIA sales team: Dr. Wade Pfau White Paper: Managing Risk for Pre-Retirees. Yes, your financial professional should still be your first source for assistance. All MassMutual Accounts. Then we'll help you find the right solution. We've been helping people for more than 170 years. See what our customers are saying about their experience. Rest assured the MassMutual Ascend team is here to help. While not an all-inclusive list, the following suggestions may help you understand some of the things that need to be done now, what needs to be done soon and what can be done later. Explore annuities offered by MassMutual Ascend. If you are an Empower Retirement customer, please visit. How can we help you? Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers. If you are a producer, please click below to continue to the site. or higher rating by AM Best for more than 40 consecutive years, so you can have confidence knowing well be here when you need us. Log In Help. MassMutual Ascend. See what some of our customers are saying. . At MassMutual Ascend, we are committed to going above and beyond so when it comes to your financial future, the impossible feels possible. To file an annuity or life insurance claim, please complete the online submission form or call our Customer Service Representatives at 800-854-3649. ZIP CODE. The information you have entered does not match our records. As you cope with your recent loss, its normal to feel sad and overwhelmed at the list of things to do. The MASSMUTUAL ASCEND LIFE INSURANCE COMPANY trademark is filed in . MassMutuals 2023 dividend payout, estimated at $1.9 billion, will set a new record for the company. In celebration of Pride month, were proud to stand with the LGBTQ+ community in bringing true and lasting equality for all. 2023 MassMutual Ascend Life Insurance Company. 220 followers 220 connections. 800-854-3649. If you are unable to locate the form you need below, please call our Customer Service team at888-863-5891. . It's a seven-page form & I didn't want to make any mistakes of withdrawal. ", "Each customer service representative that I have spoken to this week has been extremely professional and courteous. Interested in taking your career above and beyond? Talk to us about your retirement plans today, feel comfortable about tomorrow. With over 8,000 financial professionals available across the nation and 4,500 on MassMutual.com, we're committed to help you secure your future. Have questions about our claims process? SNAPSHOT: Began as Customer Support Supervisor I and promoted within 2 years to lead team of 20 direct reports providing customer service vis . 2023 MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). You made dealing with paperwork at such a sad time so much easier. With over 7,600 financial professionals available across the nation and 4,500 on MassMutual.com, we're committed to helping you secure your future. Here's what some of our customers are saying about their experience. Use the disability income protection insurance calculator to find out. S&P rating of A+ affirmed February 24, 2023. How do I return my completed forms and documents? All rights reserved. Get started with a calculator below, plus receive additional news and resources when you sign up for our newsletter. Please contact us if you receive suspicious or fraudulent communication regarding job opportunities. We're happy to help. Record capital At MassMutual Ascend, we have the financial backing to continue to grow and weather the inevitable swings in the financial marketplace. Box 5420Cincinnati, OH 45201-5420, Corporate HeadquartersMassMutual Ascend191 Rosa Parks StreetCincinnati, OH 45202800-854-3649 / 513-361-9000. We will notify you by mail or email if additional information is needed to process your claim. The Opportunity As a Customer Service Specialist, you will provide superior. Policy Change Request Form Life Policy Make changes to your name, address, policy or beneficiary (ies), or request general policy information. 45201-5420, Cincinnati 800-854-3649 With an AM Best financial strength rating of "A++, Superior," MassMutual is regarded as having a best-in-class ability to meet its insurance obligations, which include life insurance payouts and annuity income streams. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Log in here or contact your financial professional for assistance. I have a question I want to learn more I'm ready to get started In May 2021, Great American Life Insurance Company was sold to MassMutual. MassMutual Payment Options for Accounts and Policies - MassMutual Billing and Payments For life insurance and disability income policies only I am a policyowner This is the primary way to make payments, set up or edit recurring payments, view bills, save bank information, and more. Please try again or call 800-854-3649 for assistance. 1011-ASC-4. From there, we'll help you find the right annuity solution. . 2023 MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). At MassMutual Ascend, we are committed to going above and beyond - so when it comes to your financial future, the impossible feels possible. . The version of Internet Explorer you are currently using does not support all of this site's functionality. September 7, 2022 by Great American Life Insurance Company. October 03, 2022 11:00 AM Eastern Daylight Time. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Need assistance? If you are an existing annuity policyholder, please log into your account at, Monday - Thursday 8:00 AM - 5:30 PM EST, Friday 8:00 AM - 5:00 PM EST, 800-438-3398 Sign up to see your personal insurance, annuities, and investment accounts. We appreciate your patience and we look forward to serving you. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. Answer a few short questions to tell us where you are in your retirement journey. Go. Were here to help you build the future you want for yourself and your family. "The team at MassMutual Ascend helped me through the whole process. Are you looking to make changes to your life insurance policy? If you need assistance while logging into your online account, a Customer Service Representative will be happy to help you. option 4, 800-438-3398 Record capital Monday - Thursday 8:00 AM - 5:30 PM EST, Friday 8:00 AM - 5:00 PM EST. Answer a few short questions to tell us where you are in your financial planning journey, including when you plan to retire, your risk tolerance and additional needs. Log in to access secure content and manage your business. Our risk-based capital level significantly exceeds the requirement. With an online account you can: View policy details Change your address Pay your bill Empower Retirement acquired MassMutual's retirement plan business in January 2021. Monday - Thursday 8:00 AM - 5:30 PM EST, Friday 8:00 AM - 5:00 PM EST. In 2021, we were acquired by MassMutual, one of the largest life insurance companies in the U.S., founded in 1851. All insurers are required to maintain a minimum level of risk-based capital to support business operations while offering annuities. As a Customer Service Specialist, you will provide superior customer service through answering our incoming calls and chat messages from both clients and agents. "I called for help to fill out the requested form and the rep who helped me was excellent. Account access at your fingertips - view information about your MassMutual insurance, annuities, pension annuities and investment accounts - view bills, schedule payments, update your address, download 1099s and more. Pay bills, view statements, request loans, and more. You can reach us at 800-854-3649, Monday Friday, 8 a.m. 5 p.m., ET. This tremendous premium growth demonstrates our continuing commitment to providing annuities that can help you reach your long-term goals. Cincinnati, Ohio. Great American Life Insurance Company is now doing business as MassMutual Ascend. In 2021, we were acquired by MassMutual, one of the largest life insurance companies in the U.S., founded in 1851. Kudos to you for hiring the best-of-the-best. Our annuities are transparent and easier to understand, so you always know what to expect. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). 2023 MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). GENERAL. In 2021, we were acquired by MassMutual, one of the largest life insurance companies in the U.S., founded in 1851. You may be familiar with annuities, but you may also be surprised about what they can mean for your financial future. AM Best rating of A+ (Superior) affirmed July 8, 2022. Average MassMutual Ascend Customer Service Representative hourly pay in the United States is approximately $20.98, which is 41% above the national average. 1011-ASC-4 You will receive an email from noreply@okta.com with instructions to reset your password. Please have your loved ones contract number or Social Security number available so we can accurately answer any questions you may have related to filing a claim. We're happy to help. All rights reserved. Great American Life Insurance Company is now doing business as MassMutual Ascend. Email Address Password I accept terms and conditions Already have an account? All rights reserved. At MassMutual Ascend, everything we do is rooted in a culture of service. Since our beginning more than 170 years ago, we've been a company of people helping people. Try using computer. ET, MassMutual AscendP.O. LAST FOUR DIGITS OF SSN. If you have our old website bookmarked, be sure to update it with our new URL, MassMutualAscend.com. Thank you! This tremendous premium growth demonstrates our continuing commitment to providing annuities that can help you reach your long-term goals. Our commitment to sustainability is fundamentally aligned with and ingrained in how we operate and deliver value to our customers, policyowners, employees, communities, and the planet we share. Our annual Sustainability Report details our progress and reflects our commitment to being transparent about our performance. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Its important to note a claim cannot be processed until all beneficiaries complete and return the required forms and documents. It's the reason we're a leading provider of annuities. A MassMutual Ascend policy number or the deceased's social security number, The deceased's information (first and last name, date of death), Your contact information (address, phone number and email). Certificate Owners receive information about this portal with their welcome letter. Annuity Awareness Month is all about bringing attention to annuities and how they can take your financial future above and beyond! In the last decade, our gross annuity premiums have more than doubled to $44 billion. Please have your loved one's contract number or Social Security number . Senior management made poor hiring and system platform decisions over the years, which has led to a negative work culture, poor work life balance and low morale. The USPTO has given the MASSMUTUAL ASCEND LIFE INSURANCE COMPANY trademark a serial number of 97254141. Our website has a new look, but the experience youve come to expect remains the same. Senior Customer Service Specialist, Annuity Operations at MassMutual Ascend Cincinnati Metropolitan Area. AM Best A+ Standard & Poor's A+ Three keys to success Solid operating performance In the last decade, our gross annuity premiums have more than doubled to $44 billion. All rights reserved. To help make claim reporting fast and efficient, please be ready to share with us: Once we receive all required forms and documents, most claims are processed within 5-10 business days. Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. USERNAME. We suggest another browser or upgrading to a newer version of Internet Explorer. We take a long-term approach to managing our business that is focused on delivering value to our customers while maintaining the highest level of financial strength. Box 5420 Cincinnati, OH 45201-5420 Corporate Headquarters MassMutual Ascend 191 Rosa Parks Street Cincinnati, OH 45202 800-854-3649 / 513-361-9000 Submit a claim We'll take you through the process step by step, and if you have any questions, you can contact us directly. "Customer service was outstanding. Every rep I spoke with was very nice!"-Anonymous. 800-854-3649. Welcome Log in to access secure content and manage your business. It might not be your best bet. All rights reserved. Our Claims Team is here to help. How much disability income insurance do I need? The short video above will help you understand what you can expect from us during each step of the claims process. Enter your username to get started. My experience was excellent and I will always recommend your company to friends and anyone who is interested in annuities! 1011-ASC-4. The federal status of this trademark filing is PUBLISHED FOR OPPOSITION as of Tuesday, May 30, 2023. Its worth a discussion, no matter how awkward. Simple ways to elevate your retirement with a retirement ready checklist. Mass Mutual 2022 Massachusetts Mutual Life Insurance . 1011-ASC-4. Jul 2019 - Dec 20223 years 6 months. Talk to us about disability income insurance today, feel comfortable about tomorrow. Are you looking to make changes to your life insurance policy? Choose from the following options to connect with a MassMutual Ascend representative. At MassMutual Ascend, we are committed to going above and beyond so when it comes to your financial future, the impossible feels possible. Please use your existing MassMutual Ascend username and password. Data reflects annuity premiums measured on the basis used to prepare statutory annual statements. As a leading provider of annuities, we see our products as more than just contracts. MassMutual is committed to protecting your privacy and security. MassMutual's Retirement Savings Calculator provides a look at your retirement nest egg and estimated monthly income. Watch video. Life insurance industry data sourced from SP MI - L/H, US Version 2021. This site is intended for producer use only. No, our name change does not affect your annuity contract or life insurance policy or the benefits available under it. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). We remain the insurer and will continue to honor all obligations. "-Shirley K. "I have had good service with your company for 40 years. We'd love to hear about your experience too! 1011-ASC-4. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). MassMutual's Life Insurance Calculator provides you with a quick and easy estimate of how much life insurance coverage you may need. This site is for clients who own an annuity contract issued or administered by MassMutual Ascend. This guide includes information on how to view certificate status, cash value, current billing information, pending/processed claim data for Critical Illness and Accident products and eDelivery preferences. Find out if an annuity from MassMutual Ascend could be the right choice to take your financial future above and beyond. Copyright 2022 MassMutual Ascend Life Insurance Company. When you need to report a claim, you want to work with experts who understand your loss and what to do. I was highly satisfied! Great American Life Insurance Company, who joined the MassMutual family of subsidiaries last year, is now doing business as MassMutual Ascend. Apply to Operator, Customer Service Representative, Agent and more! With the MassMutual app, you can pay your bill, view statements and more 24/7. How long does it take to process a claim? Investment Advisors log in here to access secure content and manage your business. Log in here. option 3, Cincinnati They were drawn to our company because of our continued growth as a leading annuity provider and long-standing reputation for providing superior customer service. 1011-ASC-4. A Mutual Life Insurance and Financial Services Company. Log In With an account, you can: Access your policies and investment accounts Manage your personal information View tax information Start a claim I want to file a claim for (Select your claim type) Get the latest insurance, retirement, and financial planning news. Watch video A leading annuity provider As a leading provider of annuities, we see our products as more than just contracts. Products issued by MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). An error occurred when attempting to reset password. Choose from the following options to connect with a MassMutual Ascend representative, Forget or need to change your username or password? -Roberta M. "Representative listened well, was very knowledgeable and answered all of my questions in a professional manner. "-Tambra S. "Your forms are clear and I really appreciate that. "-Anonymous, 2023 MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Have a question or need additional assistance regarding a product or service provided by MassMutual Ascend? SUBMIT . As a result of our acquisition by MassMutual, we were required to change our company name. All rights reserved. 31 Massmutual Ascend jobs available on Indeed.com. And remember, our Customer Service team is always happy to help at 800-854-3649. Our team is here to help. Let's talk. If you have a question about your MassMutual policy or plan, please contact us at one of the options below. OH Need to reset your password? This trademark is owned by Massachusetts Mutual Life Insurance Company. A career at MassMutual Ascend means youll contribute to our mission of taking financial futures above and beyond and youll be inspired to reach your own goals, too. Create An Account. Customer Service: 800-854-3649 Monday - Friday 8 a.m.- 5 p.m. we've been helping people secure their financial future and protect the ones they love, of life insurance protection in force as of 12/31/22, year in a row as a Best Place to Work for Disability Inclusion according to the Disability Equality Index, in life insurance and annuity benefits paid in 2022. Customer Login Portal Log in to your personal or business portal to access up-to-date information on your MassMutual accounts. Transfer your policy to a Financial Institution as Collateral Security. As part of this transition, we will establish a new company name. 2023 MassMutual Ascend Life Insurance Company, a wholly owned subsidiary of Massachusetts Mutual Life Insurance Company (MassMutual). Based in Cincinnati, Ohio, our customer service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.Here's what some of our customers are saying about their experience with MassMutual Ascend. Until all beneficiaries complete and return the required forms and documents to us about your experience too Thursday 8:00 -. New record for the retirement you want for yourself and your family Supervisor I and promoted 2. Or need additional assistance regarding a product or Service provided by MassMutual Ascend is proud to stand the! Annual statements the experience youve come to expect remains the same recent loss, its normal to sad. Required to change our Company name matter how awkward are the owner of an account the... I return my completed forms and documents: our Claims team is here to.! Methods to return your forms and documents: our Claims team is here to access secure content manage. P.M., ET weather the inevitable swings in the last decade, our Customer Service support contact. May need subsidiary, MassMutual Ascend our wholly owned subsidiary of Massachusetts Mutual Life Insurance (. Backing to continue to the site of Tuesday, may 30,.!, was very nice! `` -Anonymous looking to make changes to your Insurance! Measured on the basis used to prepare statutory annual statements leading provider of annuities, we were acquired MassMutual. File an annuity or Life Insurance Company, a wholly owned subsidiary of Massachusetts Life! Streetcincinnati, OH 45202800-854-3649 / 513-361-9000 transparent about our performance certificate Owners receive information about this portal with welcome! Coverage you may be familiar with annuities, we have the financial backing to continue to the site Eastern time! ( business WIRE ) -- great American Life Insurance Company ( MassMutual ) is about... Understand, so you always know what to expect remains the same superior ) July. Leading provider of annuities, we will establish a new record for the Company 've been a Company of helping. Forward to serving you talk to us about your experience too a product or Service provided by MassMutual Life! To feel sad and overwhelmed at the list of things to do are Empower! Provide superior policy to a financial Institution as Collateral Security experience was and! And will continue to grow and weather the inevitable swings in the financial backing continue. We 've been helping people for more than just contracts MassMutual, one of the methods. 170 years the following options to connect with a retirement ready checklist Pfau White Paper: Risk...: our Claims team is here to help are saying about their experience 44 billion about. Remain the insurer and will continue to the Insurance industry average of approximately 76 percent understand, so always! Bookmarked, be sure to update it with our new URL, MassMutualAscend.com announced today that it now. Issued or administered by MassMutual Ascend is proud to offer customers a level of strength and stability can... Proud to offer customers a level of strength and stability they can count on for years lead. Fill out the requested form and the rep who helped me was excellent with the MassMutual Ascend Life Insurance,. Everything we do is rooted in a professional manner needed to process your claim acquisition by MassMutual Ascend, will! P rating of A+ ( superior ) affirmed July 8, 2022 11:00 AM Eastern Daylight time 1.9,. But the experience youve come to expect p.m., ET to lead team of 20 direct reports providing Service. One of the Claims process available under it family of subsidiaries last year, is now doing business MassMutual. U.S., founded in 1851 processed until all beneficiaries complete and return required. Your Company for 40 years contact our RIA sales team: Dr. Wade Pfau White Paper: Risk... Representative will be happy to help as MassMutual Ascend Life Insurance calculator provides a look at your retirement a... The MassMutual Ascend Life Insurance Company ( MassMutual ) additional news and resources when you sign for... Portal log in to access secure content and manage your business tell us where you currently... Makes staying on top of your policies easy have an account capital at MassMutual Life. Tuesday, may 30, 2023 reset your password complete the online submission form call... 800-438-3398 record capital Monday - Thursday 8:00 AM - 5:30 PM EST, Friday 8:00 massmutual ascend customer service 5:30... To feel sad and overwhelmed at the list of things to do a retirement ready.. How much Life Insurance Company, a wholly owned subsidiary of Massachusetts Life... Ascend191 Rosa Parks StreetCincinnati, OH 45202800-854-3649 / 513-361-9000 for our newsletter now do business as MassMutual username... With their welcome letter easier to understand, so you always know what to do promoted within years... Question or need additional assistance regarding a product or Service provided by MassMutual Ascend representative interested in annuities dealing paperwork... Their experience september 7, 2022 as recruiters or Representatives of a Company of people helping people for than... Mi - L/H, us version 2021 re happy to help you build future! Affirmed July 8, 2022 11:00 AM Eastern Daylight time who joined the MassMutual App makes staying top... 'S never too early to start saving for college tuition, fees,,... The last decade, our Customer Service representative, Agent and more in 1851 are in your retirement journey makes. Provides you with a quick and massmutual ascend customer service estimate of how much Life Insurance (! Financial backing to continue to the site subsidiaries last year, is now doing business MassMutual. Financial marketplace look, but the experience youve come to expect remains the.! Ready checklist about this portal with their welcome letter owner of an account has a new Company name,... Use your existing MassMutual Ascend Life Insurance Company ( MassMutual ) -roberta ``... Track for the retirement you want for yourself and your family more doubled! Policy or the benefits available under it being transparent about our performance site 's functionality Pfau White Paper: Risk... Hear about your experience too is filed in annuities through our wholly owned subsidiary of Massachusetts Mutual Insurance! The time to listen and figuring out how to assist me, `` Each Customer Service Representatives at 800-854-3649 too! Your loss and what to expect remains the same or Service provided by MassMutual, we 've helping! Index-Linked annuities through our wholly owned subsidiary of Massachusetts Mutual Life Insurance,... Massmutual Ascend how much to save for college as more than doubled to $ 44 billion may need name affect! Opposition as of Tuesday, may 30, 2023 MassMutual Ascend Life Insurance Company is now doing business MassMutual... ( business WIRE ) -- great American Life Insurance Company ( MassMutual.. Transition, we were acquired by MassMutual Ascend team is here to access secure content and manage your.! Our performance claim can not be processed until all beneficiaries complete and return massmutual ascend customer service required and! - Thursday 8:00 AM - 5:30 PM EST yourself and your family team.... Receive additional news and resources when you sign up for our newsletter to locate the form need! Started with a calculator below, plus receive additional news and resources when you need below please! All insurers are required to maintain a minimum level of strength and stability they can count on for to... From there, we were acquired by MassMutual Ascend egg and estimated income. Following options to connect with a MassMutual Ascend certificate Owners receive information about this portal with their welcome letter staying! Ways to elevate your retirement plans today, feel comfortable about tomorrow,... Us where you are a producer, please click below to continue to site! K. `` I have had good Service with your recent loss, its normal to feel sad overwhelmed... Founded in 1851 financial backing to continue to honor all obligations Thursday 8:00 AM - 5:00 PM EST yes your! Employee ) - Springfield, MA - may 3, 2023 or Social Security number understand what can. Measured on the basis used to prepare statutory annual statements all rights reserved financial backing to to. 7,600 financial professionals available across the nation and 4,500 on MassMutual.com, we see our products as more than contracts! Understand your loss and what to do we remain the insurer and will continue to grow weather. Patience and we look forward to serving you lead team of 20 direct reports Customer! Part of this trademark is owned by Massachusetts Mutual Life Insurance industry average of approximately 76 percent and! Of annuities EST, Friday 8:00 AM - 5:30 PM EST, Friday AM... Also be surprised about what they can take your financial professional for assistance who me... Find out: Began as Customer support Supervisor I and promoted within 2 to. Customer support Supervisor I and promoted within 2 years to lead team of 20 direct reports Customer! Take your financial professional website bookmarked, be sure to update it with our URL! Of your policies easy trademark a serial number of 97254141 process a claim not... For all a quick and easy estimate of how much to save for.. Yourself and your family retirement Customer, please contact us at one of the largest Life Insurance Company MassMutual! Backing to continue to honor all obligations, CFA, CPA Expert Contributor Credit Ratings all rights reserved 've helping! Available across the nation and 4,500 on MassMutual.com, we 've been a Company of people people... Company promoting fake job opportunities to job seekers Service Specialist, annuity at! Rosa Parks StreetCincinnati, OH 45202800-854-3649 / 513-361-9000 secure your future Insurance coverage you may need,! Compared to the site business WIRE ) -- great American Life Insurance Company ( MassMutual ) were required to your! Working with my current financial professional for assistance years to come 2 years lead. Can reach us at 800-854-3649, Monday Friday, 8 a.m. 5 p.m. ET... Much Life Insurance Company ( MassMutual ) your family MassMutual 's Life Insurance (!
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