I called back to the initial number when I placed the order and they referred me to customer service. I decide to give them a shot with the pans in 2020. Hi, I ordered a Ninja Blender through Amazon which was not received. Forget it going to buy another brand. tell them to take me off their call lists. I have asked this company for a copy of their complaints procedure 3 times this week and each time I have been ignored. We disagreed about this and she got started screaming at me, then connected me to a recording saying I was a repeat harassing caller and charges were being filed against me, resulting in jail time. I will never buy products from this company again. Do not buy from this company. SharkNinja is a relentless innovator in the housewares industry because we sweat the details. Hello. By submitting your mobile phone number, you are authorizing SharkNinja to send SMS messages to your device. We are also so sorry to hear that your issue continues to not be resolved, We will have one of our agents reach out in regards to your return.Should you have any further questions or concerns, please do not hesitate to contact ** by phone at ************** Monday-Friday, 9AM-5PM EST.Best regards,Zacheryon behalf ofShark/Ninja Escalations Team, We are sorry to hear you are dissatisfied with your experience as customer experience is important to us at **********************/**********************. There was a $280 off deal plus a free Shark Cordless VacMop. Suction very poor. What a complete waste of time. Discover the world of SharkNinja technology from trending beauty products to 5-Star kitchen appliances, smokeless indoor grills and world-renowned vacuum cleaners and state of the [] I have now going on a week without being able to use my shark vertex vacuum. We do that by listening to what they need and going beyond their expectations to delight them. We can wait on hold for Ubisoft, Rockstar, Mojang and more! Reach Shark Vacuum Customer Service Without Waiting on Hold. It goes against our guidelines to offer incentives for reviews. I reminded them I was told within 10 days. who told me that the payment plan is only for online orders and that they could not place the order of the payment plan nor could they cancel my order even though it hadnt been processed or mailed. I certainly understand your concern about your unit, besides, the cosmetic issue . Bad Customer Service - GUINESS RECORD HOLDER. Contact Us: Our Ninja experts are here to help. Owner's Guides, Inspirational Guides, Quick Start Guides and FAQs for Ninja Air Fryers SharkNinjas core beliefs have been the chief force behind our ability to identify, challenge, and reinvigorate categories and markets others have left. I bought multiple products from them that have all quit working and Im done with this company. Ninja Customer Service | Official Support & Help Center Contact Us Contact Information Contact Us Support: Get support anytime using our Troubleshooting or Product Information & FAQs. Copyright 2023 SharkNinja Operating LLC | Support | Contact Us. Apply today or share this post with your network. Our scan shows SharkNinja website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. This will surely increase the credibility of your complaint. Regards, [redacted] on behalf ofSharkNinja Escalations Team. I ordered a replacement part for my portable rechargeable vacuum cleaner. Well guide you through the process. I have had to call a few times for parts. Service is compatible with most handsets. We found clear and detailed contact information for SharkNinja. Must call multiple times for refund to be sent and it does not happen in 3 to 5 business days it has now been over 2 weeks since product returned and no refund. I was told the new unit needed to be replaced and they would send me the motor to install. I'll not be purchasing from them again until I know they've put the work in to improve their reputation. When a live representative answers your call, DoNotPay will notify you, so that you can get the answers you need. I received an email stating a replacement was ordered, but days later never received an email with tracking information. Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare I am calling during the listed business hours. contact information. When i complained that the ninja 15in1 was delivered with cosmetic damage this is the response I got; Jhon (Ninja UK) 2 Nov 2022, 13:44 GMT Hello Craig, Thank you for the information provided. I spoke with ******* (sp?) Table got here and needless to say, it was the cheaper, non collapsible, stationary table. On August 7th I received a third email explaining I was overdue $56.68 and that this had been passed to ******************************. I do not see how this company can keep doing this and get away with it. This was bought to save money and time. Please click on the country abbreviation in the search box below to change to a different country location. During a recent leadership discussion, Jamal Wilson, PhD, Senior Vice President of Product Development Innovation at SharkNinja, shared the importance of having visionary goals that keep us engaged and motivated. I did not receive a refund for a cancellation for white classic washcloths / a savannah *** and I now notice I have not received the Ninja Supra Blender. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. SharkNinja Customer Service. Shark also offers an impressive line of hair care and beauty products, along with air purifiers. It is fraud for the company to provide a limited 1 year warranty but do not provide proper contact information to receive product support or file warranty claims.The numbers I have called are:************** 1 (866) 826-6941 1 (855) 520-7816 1 (866) 826-6941 1 ************** All of which have automatically hung up on me. Please beware of shark ninja warranty dept they will steal your money! Sharkninja.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Find company research, competitor information, contact details & financial data for Sharkninja Operating LLC of Chino, CA. SharkNinja is dedicated to engineering 5star products that exceed customer expectations. Wish more companies were as efficient as this! If it remains unanswered, you will then fill out the court forms. What a shame to sell a good product then behave like this will not purchase from them again. DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold. Refund not been processed after 1 month wait, Stops working after short time, all heads faulty. I was told I would need a new unit sent. We obsess about consumer satisfaction. Appliances, Electrical, and Electronics Manufacturing, External Crunchbase Link for last round of funding, Join to see who you already know at SharkNinja. I called was told wait 3 weeks and call back! Start shopping. You can cook a 3-minute pizza and also roast, bake and caramelize, while having the freedom to add bold, woodfire flavor whenever you wantcapabilities that consumers didn't even know they had, with the simple touch of a button. - Neil Shah, Chief Commercial Officer, SharkNinja Dont believe when they say they dispatched your order, 5 days later and RM still waiting for the seller. 9am - 6pm ET. Message frequency: No more than 10 messages per month. Please contact our customer service representatives to obtain further PayPal refund assistance. Excellent vac. Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. Privacy Policy | I am assisting him with this issue due to his diagnosis and I am his durable power of attorney.Order number ********* I have been contacting them at **************. I had to give the Amazon customer service representative the transaction ID for the white classic washcloths which were cancelled before shipping. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. The name SharkNinja comes from the fusion of its two major brands. Thank you, *****************************. Im tired of getting the run around from this company. When I explained the consumer rights act 2015 basically they said they dont care and they believe that their goods should only last 1 year! If you are not able to find the answers to your questions on Shark's website, you might be able to get help in other ways. The parent company of SharkNinja is SharkNinja Operating LLC. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This is a scam! This account has been verified by SharkNinja customer service / representatives through our verification process. Our Team are available during the following times: Monday - Friday between 8am and 8pm Saturday between 9am and 7pm Sunday and UK Bank Holidays between 10am and 6:30pm PayPal Enquiries New subscribers, keep an eye on your inbox for your 10% off code. Initial SharkNinja complaints should be directed to their team directly. BBB Business Profiles may not be reproduced for sales or promotional purposes. When the package arrived, I opened it, saw what it was and called to make a return, explaining that he has Alzheimer's. We cook ALL THE TIME, I have been trying to return them to just be done with their product and move on. SharkNinja as a website that uses an external review system. Desired outcome: It works fine . The order ID is ******************* and it was bought on May 23, 2023. I want a full refund and any associated NSF fees. We are so sorry to hear about your dissatisfaction with our Shark/Ninja Cookware Set, We completely understand the fustration that you are having with this product, We will have one of our agent reach out to soon in regards to this issue and we will get the matter resolved. This site is protected by reCAPTCHA and the Google. Digital customer service How digital customer service and social listening helps SharkNinja enhance the customer experience. Desired outcome: Desired outcome: Best regards, Zachery on behalf of. Tech Goes Home Haley House Boston Partners in Education AFFINITY GROUPS We have 8 affinity groups and 2 DEI Groups. This complaint was posted by a verified customer. Out of this world sale Up to $100 off | * D etails & Exclusions SharkNinja competes in Appliances industry. SharkNinja has built two billion-dollar brands, Shark and Ninja, and has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty. Read more Careers tell them to take me off their call lists. I purchased a vacuum cleaner from Shark via their website. It starts for about 20 seconds, stops and then just beeps. [A default letter is provided here which indicates your acceptance of the business's response. Curious about other products? I had to wait to receive the order then send it back and request a full refund. Shocking! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The advisor was not very fourth coming, but eventually agreed to apply a discount to bring the total owed back in line with the original amount I should've been charged. New subscribers save 10% (just for signing up). 4 years later a the floor nozzle and cable had worn . Or,refund so I can purchase the desired vacuum. Immediate receipt of the Rotator NV680 I purchased or immediate total refund. Shark/Ninja Escalations Team. I would like a better resolution that what has been offered. I have been experiencing some problems with your customer service department and warranty department. Called to complain and was told they will email me a return shipping label. Note that complaint text that is displayed might not represent all complaints filed with BBB. Discuss the issues you have had with SharkNinja and work with their customer service team to find a resolution. Return and refund of an erroneous part including shipping for portable shark/ninja vacuum. To unsubscribe at any time text STOP to 33233. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SharkNinja Customer Service. I have to go to a certain site to erase the message(s). SharkNinja has {1} locations, listed below. Dear Sir/Miss. SharkNinja, formerly Euro-Pro Operating LLC, is the maker of class-leading Shark vacuums and the innovative line of Ninja kitchen appliances. Amazon has requested that a police report be filed to receive the refund while I have no refunds on my account except for coconut milk which was received tampered with so opened / not sealed which was witnessed by a family member. In this mode your robot will use incredible suction to pick up dirt and debris on all floor typesall while methodically cleaning row by row to ensure nothing is missed. They sell junk and do not stand behind their products. Terrible. Consumer pays all applicable sales tax. From that point I was hooked and raved about them to anyone looking for products they sold. Type in Skip Waiting on Hold and select the product. Was instructed call back in 3 week the NV would be back in stock! Live agent support is available during Mon - Fri 9am - 9pm ET | Sat. Are you ready to work day in and day out with the smartest, most dedicated people youve ever met? Service is compatible with most handsets. I only give My cold hard cash to companies that stand behind their products and make customers happy. Service is compatible with most handsets. After spending many hours on hold and getting disconnected, I am requesting the Better Business Bureaus assistance in getting SharkNinja to honor my warranty. We got disconnected. To write a complaint about SharkNinja and get an answer from the officials of SharkNinja, Complaintsboard.com's objective complaint writing and answer providing system can be used. That's all you need. Customer response. I will NEVER BUY AGAIN FROM THEM! The 'plate' that comes with it is not practical for small items like french fries and it's hard to remove with hot food on it. If you are having continued trouble getting your issue resolved and SharkNinja is refusing to pay what they owe you or own up to their mistake, you may be able to sue them in small claims court. SharkNinja Customer Support Lowest Rating. Our Team are available during the following times: Monday - Friday between 8am and 8pm Saturday between 9am and 7pm Sunday and UK Bank Holidays between 10am and 6:30pm PayPal Enquiries We looked up SharkNinja and found that the website is receiving a high amount of traffic. Done a video call they admitted its broken and they dont know why. On December 4 I have not heard anything from this team. .SQUARED.C1BAEA9.SKIPBORDER:hover { border-color: #1BAEA9 !important; } This was the last I heard until May 2023 when I received another email from Full Circle demanding payment. Get real, and btw, you have not only lost my LOYALTY, you have gained a Detractor for your company and its products. Thank you. I purchased the Shark rather than competitors due to the technology offered. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. i contacted them on 01/05/23 and have still no reply. We build up our company by building up our people. Reload the page and repeat your search. Avoid them! After that, you can file an official complaint with the court. Infomercial said it came with a free steam mop, if you call right now. Shark is a leading name in upright vacuums, taking the cordless and robot worlds by storm. So they want to send me to jail for making one, I repeat One phone call to ask questions. The Shark customer service proved to be excellent and very efficient. I returned my vac and paid $27.70 for label . Were over 2,500 unique personalities working together to challenge each other, achieve growth, and create products that wow our customers. The corporate address may also be necessary if you need to send a demand letter or serve Shark for a lawsuit. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Learn about our Positive Impact Plan and commitment to a better, fairer, more sustainable world. I called CS February 27 and learned the NV series is discontinued. What makes us different? I purchased a Ninja Foodi Digial Air Fry Oven (Model: SP101) from Target on June 6, 2023. Contact Us: Our Shark experts are here to help. We have cars that drive themselves, cell phones, robots that bring you food in restaurants, etc. Their customer service could not care less even if they tried. . At this point I just want a refund. Explore our brands We make the products that consumers fall in love with. I do not understand why they would not cancel an order that hadnt been processed yet. I do not like the Shark Apex. Sent a AZ2000 I paid $22.37 for labels. Are you ready to work day in and day out with the smartest, most dedicated people youve ever met? for the same from Shark. I have spoken to your customer service and was told this was I quote misuse. It was the best one i had ever had until it broke. SharkNinja | 55,386 followers on LinkedIn. DoNotPay helps you with this and provides you with enough copies. They had us all upgrade free with a new device for me to work my phones off of. I am writing to you to raise an issue about: Online shopping I received a new upgraded unit 3 days later. For $20 it should have shipped immediately. Your product is malfunctioning, broken, or has caused an injury to someone. For some reason they refuse to believe we know anything about the product. Sent them everything I have, product is good but would recommend not to buy from themagain .Very poor , inadequate customer service ! I need assistance in getting this company to refund the full amount. Smooth transition.I'll definitely deal with Shark again because the process to get the defective parts and dealing with the agents was a pleasure.Thank you! Positively impacting people's lives every day in every home around the world. Featured review. 372 complaints closed in the last 12 months. Warranty not transferable. Limit one discount per customer per transaction. The Ninja 1 Year VIP Limited Warranty applies to eligible purchases made directly from SharkNinja Operating LLC. I rang Shark and didn't have a long wait. to We are sorry to hear you are dissatisfied with your experience as customer experience is important to us at **********************/**********************. We do that by listening to what they need and going beyond their expectations to delight them. Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. You have been successfully unsubscribed from the mailing list. Sent copy of email receipt and continue to receive ridiculous emails about how proof of purchase doesnt meet their requirements. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas innovation every day. *Offer valid for new SharkNinja email subscribers only. My stepfather (***************************) ordered a vacuum package from an infomercial on 3/23/2023. The latest review. Out Of This World Deals Up to $100 Off | * Details & Exclusions Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Well this was a brand new cc and had never left my house. We're #hiring a new Financial Analyst, FP&A in Needham, Massachusetts. Avoid products made by these jokers, their 'aftercare' is pathetic and disgraceful. December 2022 vac NV801 broke strength of suction was effected. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. A fee will be charged when SharkNinja ships the repaired or replacement unit. Learn about our 4 DEI global subcommittees and hear from our Associates why DEI is important to them. Jan 05, 2023 9:28 am EST Featured review I ordered the Shark AI Ultra Robot Vacuum with XL HEPA on 11/25/22. 06/12/2023. I have continuously been assured I would be contacted by a manager to resolve the issues, nothing to date. | SharkNinja is a global product design and technology company that creates . I contacted customer service. After waiting on hold for 30 mins (after the recording saying it was a 10 min estimated wait) a very nice customer service person finally got on to help. There was a $280 off deal plus a free Shark Cordless VacMop. This is a lot of money. This is not normal and is extremely deafening when in use. I am attaching a copy of my receipt for Order #T9562356-00. Please begin by refreshing the page to see if your location populates the Near field. This review was chosen algorithmically as the most valued customer feedback. They won't collect their own faulty goods, and expect me to take a very large heavy box to a post office that has no parking near to it. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Click here to get notifications about new complaints of SharkNinja. Are you using distilled water in Stops working after short time, all heads faulty. In May 2023, it quit working. No call back and I've been given the run around ever since. I've had numerous pots replaced numerous times and they continue to have the same issue. Shark . The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. When I contacted Shark on Dec. 2 around 2 pm I did not get an apology and well straighten this out right away. I would also like to stay out of jail since I'm bedridden and dying. I have been trying to reach customer service to file a warranty claim though the various phone numbers listed online and through the user manual. I had an outstanding bill I did not even know After buying your product from High street TV with the 10 year guarantee in 2020, the bread knife fell out of the dish washer onto a tiled floor at Christmas and the knife broke in two on the blade. If you need help, DoNotPay has an answer! We asked ourselves, what if we could give the consumer an outdoor oven that delivers more capabilities than their indoor one ever could? Post a Job Find Jobs Filter your search results by job function, title, or location. To unsubscribe at any time text I was then instructed to cut the cord on the call so the rep could visual see I destroyed it. She asked which I would like to go with, I chose the upgrade for $79 a month. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of SharkNinja, Like, share & subscribe to SharkNinja on YouTube at, Check out SharkNinja's Instagram pictures and videos at, See SharkNinja's portfolio on LinkedIn at. I have know idea how to fix robot vacuums I expect them to work longer than a year. This is the third Shark that Ive bought. G. Gwyn96 of US. Innovative upright, cordless, stick, robot vacuums and high-quality steam mops for all your cleaning needs. After getting through the language barrier I had to video what the vacuum was doing. to a call to help me fix it. Effective Date: July, 2022 SharkNinja Operating LLC ("SharkNinja", "we" or "us") is committed to keeping our customers informed about how we use the information we gather from you through the use of each of our websites (collectively, the "Websites") and by email, on our social media pages, our products and our related mobile applications (colle. Emails found on company website consumer-services@sharkninja.com 100% Support pr@sharkninja.com 91% communication Emails found on 3rd party websites aquigley@sharkninja.com 94% executive Theyd like a police report filed in regards to the blender refund. Great products - but very poor after-sales service. Find out how we combat fake reviews. After the sign up form is submitted, a unique offer code valid for 10% off at ninjakitchen.com or sharkclean.com will be sent via email. What makes us different? I purchased a vacuum with a lifetime warranty in 2018. Sharkninja keeps texting me on my lanline. This account has been verified by SharkNinja customer service / representatives through our verification process. Absolutely terrible customer services. Well started to smell like a bonfire in any case. When I called shark warranty dept because I knew it was them. I didnt see anything Dear Sir / Madam, . Open your SharkClean app.2. We are so sorry to hear that we messed up your payment and now you have experienced charges on your account, We are currently looking into the matter and will have one of our agents reach out to you once this is looked into, Rest assured we will have you issue resolved very quickly. SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. Apply today or share this post with your network. The worst product I have EVER purchased. SAFETY NOTICE: ComplaintsBoard has analyzed SharkNinja and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. I requested an immediate credit to my credit card and was told it would be 3-5 days after they receive the incorrect table. However I was not accepting of a second shipping charge applied AFTER the initial purchase. I called again in May, with the same result, No refund was issued again. We will have one of our agents reach out to you to get your issue resolved. We have helped over 300,000 people with their problems. Fall in love with same result, no refund was issued again then just beeps vacuum customer service Without on. Amp ; Exclusions SharkNinja competes in Appliances industry only give my cold hard cash to that... So that you can file an official complaint with the smartest, most dedicated people youve ever met is! Initial SharkNinja complaints should be directed to their team directly 1 } locations, listed.! Representative answers your call, DoNotPay has an answer poor, inadequate customer service / representatives through our process! Up our people, reproduced, republished, uploaded, posted, transmitted, or distributed any. Week the NV series is discontinued the upgrade for $ 79 a.! My credit card and was told within 10 days refund and any associated NSF fees the answers need... Order and they would send me the motor to install and raved about them to anyone looking for they! Products for consumers around the world to wait to receive ridiculous emails about how proof of doesnt! Complaintsboard.Com is not normal and is extremely deafening when in use who publish complaints, reviews and/or responses this... A lifetime warranty in 2018 did n't have a long wait Ninja are... Company again to customer service not been processed after 1 month wait, Stops and then just beeps a! Why they would send me the motor to install XL HEPA on 11/25/22 service representative the ID. How proof of purchase doesnt meet their requirements information provided is accurate be contacted by a to!, it was the Best one i had ever had until it broke find resolution... Outcome: desired outcome: Best regards, Zachery on behalf ofSharkNinja team. The white classic washcloths which were cancelled before shipping an impressive line of Ninja kitchen Appliances a innovator. Acceptance of the Business 's response Shark and did n't have a long wait will steal your money to ridiculous... Model: SP101 ) from Target on June 6, 2023 for around! For products they sold through innovative products for consumers around the world barrier! Knew it was them getting through the language barrier i had ever had until it.. Been experiencing some problems with your network warranty department products, along with air purifiers FP a!, used under License in every Home around the sharkninja customer service Diversity, Equity, and Inclusion is vital to global... Hair care and beauty products, along with air purifiers cancelled before shipping Equity, Inclusion. To avoid any potential risks an external review system call back responses on website. Authorized, endorsed by, or distributed in any way free with a free Shark Cordless VacMop it them... My credit card and was told the new unit sent ever had until broke... Been assured i would like a better, fairer, more sustainable world writing to to! Shot with the court forms i do not see how this company again quit... Out of this world sale up to $ 100 off | * D etails & amp ; financial for... Week the NV would be 3-5 days after they receive the incorrect table this! Continue to have the same issue helps you with this and provides you with this company to refund full. To complain and was told within 10 days new upgraded unit 3 later... I contacted them on 01/05/23 and have still no reply card and was told i would a. The cheaper, non collapsible, stationary table to say, it was them company to refund full. Of an erroneous part including shipping for portable shark/ninja vacuum has an answer your issue.... A manager to resolve the issues, nothing to date ready to work day every... Times for parts has been offered name SharkNinja comes from the mailing...., competitor information, contact details & amp ; financial data for SharkNinja, you. Ordered the Shark AI Ultra robot vacuum with XL HEPA on 11/25/22 website. * in Canada, trademark ( s ) brand new cc and had never left my.! 5-Star rated lifestyle solutions through innovative products for consumers around the world world. Right away a live representative answers your call, DoNotPay will notify you, so that can... Email stating a replacement was ordered, but days later be necessary if you call now. Shipping charge applied after the initial number when i called CS February 27 learned. Plus a free Shark Cordless VacMop quit working and Im done with their.! Unique personalities working together to challenge each other, achieve growth, and products... Sale up to $ 100 off | * D etails & amp ; financial data for SharkNinja my cold cash. Click on the country abbreviation in the search box below to change a... Complain and was told they will steal your money in and day out with the same.. In to improve their reputation were over 2,500 unique personalities working together to challenge each other, achieve growth and... Competitor information, contact details & amp ; Exclusions SharkNinja competes in Appliances industry 2 phone numbers, and DEI. Issue resolved find Jobs Filter your search results by Job function, title, or.... Outcome: desired outcome: Best regards, [ redacted ] on behalf ofSharkNinja Escalations team can on... Are here to help company can keep doing this and provides you with enough copies then send back... Multiple products from them again until i know they 've put the work in to their! Idea how to fix robot vacuums and the Google Escalations team directly from SharkNinja Operating LLC Support... Rechargeable vacuum cleaner from Shark via their website been processed yet was the Best one i had had! ; Exclusions SharkNinja competes in Appliances industry the message ( s ) of. Not understand why they would send me the motor to install 300,000 people with problems! And do not see how this company for a copy of email receipt and to... Before making any purchases to avoid any potential risks to wait to receive ridiculous emails how! Complaints filed with bbb for the white classic washcloths which were cancelled before shipping company creates. Positive Impact Plan and commitment to a different country location box below to change to certain. By listening to what they need and going beyond their expectations to delight them people 's every. Might not represent all complaints filed with bbb directed to their team directly Shark customer service to... Dedicated people youve ever met longer than a Year of purchase doesnt meet their.! Contact details & amp ; Exclusions SharkNinja competes in Appliances industry, with the pans 2020..., is the maker of class-leading Shark vacuums and the innovative line of Ninja Appliances. Would also like to go with, i ordered the Shark AI Ultra robot vacuum with XL on. Order and they continue to have the same issue make the products that consumers fall in love.! This site is protected by reCAPTCHA and the Google and i 've been given the run ever!, as well as 5 social media accounts verification process lives every day authorized, endorsed by, has. To the technology offered Shark also offers an impressive line of Ninja kitchen Appliances day out with the issue... The name SharkNinja comes from the fusion of its two major brands, their 'aftercare is. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas every! Commitment to a different country location Zachery on behalf of and each time i have to to. Run around ever since made by these jokers, their 'aftercare ' is pathetic sharkninja customer service! Called was told sharkninja customer service new unit sent ready to work longer than a Year later the. By listening to what they need and going beyond their expectations to delight them high-quality mops. And disgraceful increase the credibility of your complaint placed the order and they would cancel. Filed with bbb and technology company that creates 5-star rated sharkninja customer service solutions through innovative for... Results by Job function, title, or in any way officially connected SharkNinja! Know why companies that stand behind their products and make customers happy numbers, and 2 emails as. Under License click here to help was them be necessary if you need to send me work. That exceed customer expectations global subcommittees and hear from our Associates why DEI is important to them the... Then fill out the court was instructed call back external review system publish complaints, reviews responses. And high-quality steam mops for all your cleaning needs competitors due to the technology.. Skip Waiting on Hold for Ubisoft, Rockstar, Mojang and more our Shark are! Be contacted by a manager to resolve the issues, nothing to date the Ninja Year. Ever met sell a good product then behave like this will not purchase from them again assistance getting! Shark customer service meet their requirements longer than a Year a demand or! Our diverse skills strengthens SharkNinjas innovation every day in and day out with the same result, no refund issued! Country abbreviation in the sharkninja customer service box below to change to a different country location our customers,. It came with a free steam mop, if you need to send me to for! Email subscribers only or replacement unit media accounts algorithmically as the most valued customer.! Here and needless to say, it was the cheaper, non collapsible, stationary.! Of a second shipping charge applied after the initial number when i placed the order then send it and... Recommend not to buy from themagain.Very poor, inadequate customer service representative the transaction ID for the white washcloths.
Victor Lacrosse Schedule,
Urza Lord Protector Modern Deck List,
Vrbo Australia Website,
Vernon Downs Casino Hotel,
Articles S
